- We are located in Florida, all Orders ship from Florida. You can read about Shipping here.
- All Customer Service is done via Email or Facebook Messenger. We need all communication documented in black & white, hence no Phone Support.
- All Products are 100% Authentic.
- Billing Address & Shipping Address must match:
- If they do not match but have the same City or Zip Code the Order will be Shipped.
- If the Billing & Shipping are located in different Cities or Zip Codes we will need to verify* the Address.
* Address Verification can be a form of ID, a Bill, Invoice, or piece of Mail. Must match the First Name, Last Name, & Shipping Address that was submitted during Checkout. Please be ready to provide this information. You can Scan or take a picture of the verification documentation.
We started this Site back in 2015, only doing Vape Reviews. Shortly after a bunch of people started requesting that we start selling Products. It took a few months but we eventually launched the eCommerce section of the Site. It started slow but Orders kept coming in and we constantly added more and more products. We got so busy that we had to stop doing the Reviews & only focus on the Shop.
If you have browsed our Site you have surely noticed that we do not carry certain Brands. We are not your regular Online Vape Store that carries every Brand & Product that gets released. We are extremely picky and only Stock products that come from Brands we trust and stand by. We only sell products that we personally use and love, that is our Business Model. It limits our growth and we know this, but selling good high quality items so our Customers are happy means more to us. We hope you can appreciate our frame of mind and if there are certain Products / Brands you want us to carry just get in touch with us and we will start the New Product Research Process.
Here are a few reasons why we are successful & growing:
- We ship fast
- We reply to Customer Services Tickets right away
- We get Hot New Products first
- We take Pre-Orders for soon to be released popular Products.