- Shipping fees are NEVER refunded, unless it’s Priority Mail Express & the Delivery Date was missed.
- We are located in Florida, & all orders ship from Florida.
- At this time we only ship to the US.
- Monday – Friday shipping cutoff time – 11am / 12pm EST. Please Note: Sometimes the USPS Driver picks up our packages early. This is something we cannot do anything about. We will do everything in our power to get your Order out as fast as possible, but some things are beyond our control.
- Saturday shipping cutoff time – 9am EST.
- We ship all orders USPS First Class Mail, USPS Priority Mail, or USPS Priority Mail Express.
Submit the Wrong Address?
- If you submitted the wrong address at Checkout and the package comes back to us, we will reship your Order after you have paid to re-ship it.
Different Billing & Shipping Address?
- Billing Address & Shipping Address must match:
- If they do not match but have the same City or Zip Code the Order will be Shipped.
- If the Billing & Shipping are located in different Cities or Zip Codes we will need to verify* the Address.
* Address Verification can be a form of ID, a Bill, Invoice, or piece of Mail. Must match First Name, Last Name, & Shipping Address. Please be ready to provide this information.
- Sometimes it takes a few hours for the initial acceptance scan to show anything.
- If you receive an email with a Tracking Number you can be sure it has shipped.
- USPS Tracking Link = https://tools.usps.com/go/TrackConfirmAction_input